Returns & Exchanges

We want you to feel confident in your Lavish Alice purchase, which is why we offer a 14-day return window for all unworn items with original tags attached. Please ensure garments are free from makeup, perfume, or alterations to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Securely place the items in their original packaging, ensuring all designer tags and security ribbons remain intact.

• 3.
  Ship the Package

  Generate and print your prepaid shipping label from the portal, then drop off the package at your nearest authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund to the original payment method within 7-10 business days.